Bandai Namco Responds to Elden Ring Performance Concerns on PC

Published at 25/02/2022 at 00:25 By bxakid

Bandai Namco sent a statement about the concerns encountered by players on this launch day of Elden Ring. A release that discusses Easy Anti-Cheat, mouse sensitivity issues and game performance issues.

A few hours after its launch Elden Ring is already a phenomenon, with a peak of players connected simultaneously 6 to 7 times greater than the observed on Dark Souls 3. But if the feedback from the press is dithyrambic, players are pretty angry. Especially on PCs, which are experiencing numerous optimization issues and other bugs related to Easy Anti-Cheat. Bandai Namco today shared a small list of fixes that should arrive in the "near future" , while remaining vague on performance and pure optimization issues.

Main points to review

• Regarding the problem of the mouse being too sensitive in the PC version → We will be sending out a patch for this issue in the near future.
• Regarding the problem of Easy Anti-Cheat failing to launch when the Steam account name is set to 2-byte characters. → We are aware of the cause of this issue and will be providing a patch in the near future.
• Regarding the phenomenon of frame rate and other performance-related issues during gameplay→ We will be constantly working to improve the game so that it can be played comfortably on various PC environments and platforms.
• For the PC version, updating your graphics card drivers to the latest version may significantly improve performance.
• About the phenomenon of game data that does not save correctly in the PlayStation 5 version
If the PS5 console is unexpectedly turned off while playing a game or in rest mode, saved data may not be saved correctly. → We are aware of the cause of this issue and are working on a patch to correct it, but until the patch is released, please save your game manually by exiting the game regularly. Game data will be saved correctly if you quit the game by opening the system menu using the OPTION button and selecting "Quit Game.”
• We are also working on a few other bug fixes and performance improvements as needed. Please don’t hesitate to contact our support team if you encounter other issues.

Thank you for your continued support of ELDEN RING.

Bandai Namco on Performance Concerns on PC (Source)

From Software and PC versions

From Software's Souls-like launches have always been pretty chaotic on PC, to say the least : between performance issues and certain settings specific to this platform, the Japanese studio is a bit floundering when it comes to our bikes. We all remember the release of Dark Souls — the first one — in its Prepare to Die Edition: it was the community that had managed to solve the biggest problems of optimization of the game, step by step. But with a huge launch like Elden Ring's one, a launch that could be described as historic, we feel that the publisher Bandai Namco is way more prepared. Well, that doesn't fix anything and we'll have to wait a bit for a patch to arrive, but at least an official communication exists, and that wasn't always the case.

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