The more a game is expected, the more likely it is to have various and varied problems affecting servers in particular, as soon as it arrives on the market. Diablo Immortal seemed to have passed between the drops, until some mobile users brought up graphics issues. A few hours after the launch, the sentence falls: the concerns affect massively the users of Samsung Galaxy .
Many models affected
On Reddit, the game's Community Lead explained that he was aware of the problems encountered by mobile players. Blizzard developers have also drawn up a list of all the devices concerned, and this one is rather substantial. However, the teams claim to be looking for a solution as soon as possible (it is even possible that at the time of this writing, a hotfix is being deployed).
Diablo Immortal modern art version
The problems encountered by Samsung Galaxy players are mostly graphical. Apparently, Blizzard thinks the issue comes from specific Samsung Galaxy chipsets.
In any case, if you have had any problems playing Diablo Immortal from your Samsung Galaxy, be aware that the problem is global. Your phone is certainly functional, you just have to wait for Blizzard to apply a patch to fix it.
Samsung Galaxy devices are a sizeable chunk of the mobile market, and developers are sure to do their best to find a solution. As confirmed by the game's Community Lead, Blizzard may reserve the option of suspending Diablo Immortal downloads with Samsung Galaxy devices until the issue is resolved.