Sony removes Cyberpunk 2077 from the Playstation Store, issues refunds

Published at 18/12/2020 at 05:40 By David W. Duffy

Sony has announced it is taking refunds for customers who have purchased Cyberpunk 2077. The title has also been removed from sale on the PlayStation Stote until further notice.

Sony removes Cyberpunk 2077 from the Playstation Store, issues refunds

Following community anger surrounding the launch of Cyberpunk 2077 — in which developer CD Projekt Red admitted that it had neglected performance issues on current-gen consoles — Sony have taken unprecedented action in removing the game from the PlayStation Store, and offering full refunds to those who have purchased it.

This comes after CD Projekt Red had erroneously offered full refunds themselves, contradicting the policies of both Sony and Microsoft through their stores.

SIE strives to ensure a high level of customer satisfaction, therefore we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store. SIE will also be removing Cyberpunk 2077 from PlayStation Store until further notice.

Once we have confirmed that you purchased Cyberpunk 2077 via PlayStation Store, we will begin processing your refund. Please note that completion of the refund may vary based on your payment method and financial institution.

PlayStation (Source)

In a statement. the developer claimed that the issues were due to the management being 'too focused on releasing the game.' Digital Foundry have stated that the issues will take a significant amount of work to be remedied.

The company's share price nosedived following the release, wiping over $1bn off its valuation. CDPR has since promised to work to rebuild trust among players, and return Cyberpunk 2077 to the store.

Players on PlayStation can seek a refund by following this link.

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