All gamers know that Nintendo is family-friendly. So much so that the entire brand image of the Japanese company is based on this sweetness. Although some hentai had appeared on the Nintendo Switch eshop, the Nintendo Switch developers quickly took action to censor body parts that innocent players couldn't see. But if there is one thing (in addition to breasts) that Nintendo does not tolerate, it is disrespect towards its employees.
Beware who will go after Nintendo employees
If there's one thing you admire about Nintendo, it's the way the company stands up for its employees. Following numerous reports of incivility towards their staff during after-sales services, the Nintendo teams wanted to remind you that such behavior may be liable to a legal complaint... or even more!
As a reminder, these behaviors towards Nintendo staff members may be the subject of legal proceedings:
- Threats, intimidation or threatening behavior
- Insults or degrading remarks
- Invasion of privacy
- Service requests that go beyond social norms, such as requests for free repairs beyond what is covered by warranty.
- Unreasonable requests from the company for an apology or demands for punishment.
- Behavior that prolongs the time spent, such as excessive repetition of the same request or complaint
- Defamation on social media or the Internet
A relevant reminder
Indeed, if Nintendo teams are making this reminder today, it is because a recent Japanese study revealed that the number of harassment by customers was becoming greater and greater within companies. Very often, people working at the switchboard or after-sales service are the subject of insults and threats of all kinds. What make live a real hell to some employees and of course, those of Nintendo are also victims.
It is therefore always good to remember that the progress of an after-sales service file in no way depends on the person on the other end of the line and that there is therefore no point in risking legal proceedings by disrespecting them. . A beautiful message that will surely call some to order!